Return & Refund Policy

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    Beauty Booth Bangladesh - Return and Refund Policy

    Hassle-Free Refunds & Exchanges

    Our Return and Refund Policy

    At Beauty Booth Bangladesh, we strive to provide you with a smooth shopping experience. If you receive a damaged, defective, or wrong product, we assist you with an easy return process. This Beauty Booth Bangladesh return policy explains how returns and refunds work in short, clear steps.

    As part of our commitment to transparency, we follow a fair online beauty store return policy, ensuring customer satisfaction.

    Note: Due to the nature of beauty items, some products cannot be returned once opened or used.

    Steps to Follow During Delivery

    Check Before Accepting

    Please check your package in front of the delivery person. Make sure the product is correct, sealed, and undamaged.

    Immediate Reporting

    If there is any issue (wrong item, damaged product, broken seal), inform the delivery person immediately and contact us at once.

    After-Delivery Limitations

    Once you accept the product and the delivery agent leaves, return or replacement may not be possible unless the item is proven defective.

    Non-Returnable and Non-Refundable Items

    For hygiene and safety reasons, the following cannot be returned or refunded once opened or used:

    • Personal care products

    • Items with a broken seal

    • Discounted or clearance items

    If the product is defective from the beginning, we will review and assist accordingly.

    Wrong Item Ordered by Customer

    Exchange Conditions

    If you order the wrong item by mistake:

    • You may request an exchange within 24 hours

    • The product must be unused and unopened

    • Original packaging required

    • The customer must pay the return delivery cost

    Processing Time

    Processing exchanges may take 2–5 working days after we receive the product.

    Refund Policy Guidelines

    This section describes how the Beauty Booth BD refund policy works.

    When Refunds Apply

    Refunds may be given if:

    • The product received is damaged

    • The product received is completely wrong

    • The product is unavailable after payment

    These conditions align with the standard refund policy for beauty products followed in Bangladesh.

    Product Condition for Refunds

    To qualify:

    • Product must remain sealed and unused

    • Original packaging must be maintained

    Refund Processing

    Once approved, refunds will be processed through the original payment method or store credit.
    Refunds usually take 3–10 working days.

    Defective or Misplaced Products

    If the product is defective or missing parts, share proof (photo or video) within 24 hours for review.

    Reporting and Customer Support

    Reach us through:

    • Facebook or Instagram

    • Website support

    • WhatsApp or Phone call

    Provide your order number, product photo, or video proof, and details when submitting a claim.

    Processing and Timelines

    • Return time: 2–5 working days

    • Refund processing: 3–10 working days

    Timelines may vary depending on the case, but we focus on keeping things simple and fair. This system is in line with common return and refund practices.

    Policy Agreement and Updates

    By purchasing from our website, you agree to this online beauty store's return policy. We may update this policy anytime without prior notice.

    Thank you for choosing Beauty Booth Bangladesh. We are your trusted online beauty store. We aim to offer safe, authentic products with an easy return policy.

    We’re Here for You — Always

    At Beauty Booth BD, your happiness is our priority. If you face any issues with your order, our support team is ready to make things right.

    ? Connect with us directly:

    • Instagram DM: @beautyboothbd 

    • WhatsApp: Message Us → 880 1643-007383

    • Facebook: Send a Message → https://www.facebook.com/beautybooth.com.bd/

    ? We’ll reply within 24 hours and guide you through the process step-by-step.
     ✨ Because real beauty starts with trust.